This unit introduces reasons for and impacts of conflict within the board and across the organisation as well as techniques and strategies for negotiation and resolution. This is one of seven units in this self-paced course. Complete all seven to become a Certified Community Director. This unit takes an average of 1.5 hours to complete.

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The cost for Unit 1 of this course is $315.00. Units 2-7 cost $155.00 each.

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